CAPA: finding the perfect balance between preventive and corrective actions

Both corrective actions and preventive measures are necessary to efficiently manage a production plant. In this article, we explain how you can make use of the CAPA system to find the perfect balance in your industrial maintenance department.

In the maintenance management of any factory, corrective actions are required to solve problems that have already occurred. Similarly, a good preventive action plan is also necessary to minimize future failures and risks.

Both preventive and corrective actions complement each other in a comprehensive approach to quality management and drive continuous improvement. By finding the right balance, companies can optimize their processes, extend the life of their assets and maintain customer satisfaction over the long term.

Reality, however, is not so simple. Below, we review the keys to the CAPA (Corrective Action Preventive Action) system, a very useful tool for effectively navigating preventive vs corrective actions.

What is CAPA?

The CAPA system is a structured approach that companies use to detect, resolve and prevent problems in their processes. Broadly speaking, it consists of identifying the causes of problems, taking corrective actions to solve them and establishing preventive actions to avoid their recurrence in the future.

The CAPA process consists of the following steps:

1. Identification of the problem: whether it is a malfunctioning piece of equipment or a batch of defective products, the first thing to do is to report the problem.

2. Root cause(s) analysis: once the problem has been reported, we must focus on determining its root cause so that it does not recur. Lean management tools such as the 5 Whys or the Ishikawa diagram are very useful in this stage of CAPA.

3. Creation of the action plan: complete description of the corrective and preventive actions to be taken.

4. Implementation of the action plan: phase in which both corrective and preventive strategies are implemented according to the action plan.

5. Monitoring and verification of the action plan: after the implementation of the action plan, it is crucial to follow up on its evolution to ensure its effectiveness. If any of the corrective and/or preventive actions do not generate the expected results, the action plan may need to be adjusted.

6. Documentation: Throughout the CAPA process, documentation plays a critical role. Each step should be thoroughly recorded, from the reporting of the problem to the implementation and monitoring of corrective and preventive measures. This is not only important in resolving future problems, but is also fundamental to ensuring regulatory compliance.

The role of MapexMM in the implementation of CAPA

A CMMS such as MapexMM is a software that can help you manage maintenance on your plant floor much more efficiently and find the balance between your corrective and preventive actions.

For example, this solution allows you to notify in real time of incidents, failures or problems related to the maintenance of your assets so that you can apply corrective actions with greater agility.

In addition, it is a tool that makes it easier for companies to plan preventive maintenance tasks according to the needs of each machine, generating work orders automatically and assigning them to the appropriate technicians within the organization.

With MapexMM you can also monitor the KPIs you are most interested in and generate reports and analysis in order to see the progress and effectiveness of your action plans, and make better decisions.

To learn more about all the features of our CMMS, fill out this form and we will contact you.

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