Connected workers and their positive impact on the factory

In this article, we explain the characteristics that define a connected worker and what benefits this type of employee brings to industrial organizations.

A company that is committed to digital transformation fosters the development of connected workers: professionals who have the technological tools and knowledge to drive continuous improvement and pave the way to operational excellence.

What defines a connected worker?

Broadly speaking, a connected worker has at his or her fingertips the information he or she needs at all times, is able to communicate in real time and plays a proactive role in problem solving.

One of the tools that facilitate the daily operations of connected workers is the MES system, a platform that, when used properly, provides significant benefits in areas such as safety, quality management, maintenance and asset management, process standardization, staff training, and the development and implementation of continuous improvement plans.

Benefits of having a connected workforce

We already know what we mean when we talk about connected workers. Now it is time to learn about the benefits of having a connected and proactive workforce on the factory floor.

1. Reduction of non-value-added tasks and non-productive downtime

Connected workers get the information they need to carry out their processes quickly and without having to sift through documents and files.

This reduces time spent on non-value-added tasks, increases productivity, minimizes downtime and its costs, and empowers employees to solve problems quickly.

2. Real-time communication and collaboration

Real-time communication at all levels is the hallmark of a connected workforce.

Having tools such as MES systems in place enables this real-time collaboration between all members and departments of the company, which is especially useful when it comes to reporting critical equipment failures, triggering quality alerts and/or reporting important changes in production processes.

3. Reduction of defects and customer complaints

Having connected employees increases visibility and transparency in the factory and, as a result, is a key strategy to reduce errors, non-conformities, customer complaints and added costs.

In fact, it is common in this type of organization to take full advantage of technology to verify the correct execution of processes, through the digital management of audits and quality controls.

4. Attraction and retention of young talent

A company with connected workers, which encourages employee engagement and invests in empowering their skills and knowledge, attracts younger talent and is able to retain it.

People entering the workforce today are digital natives; they are accustomed to using technology in all areas of their lives. Getting the attention of these workers is not easy, but providing them with technology as an incentive can work.

As we show in this video, tools such as an MES system help create a work environment that fosters continuous improvement, reduces repetitive and non-value-added tasks, and creates greater opportunities for professional development.

5. Improvement of occupational safety

Finally, a company with a connected workforce is also a safer workplace, where costs related to non-compliance with occupational risk prevention regulations can be minimized.

Technology is a very good ally for these companies when it comes to setting up inspection points and reinforcing their safety standards; documenting and managing incidents so that they do not happen again; improving management of the level of operator training, etc.

For more information on how we can help you get a connected workforce, fill out this form and we will contact you.

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